FAQ
March 27, 2025 Update Notes (v.2.2.045)
We will now introduce the March 27th Update Notes.03-27 │ Issue with Rachel runes becoming unusable after enhancement■ [ New Hero – Zen Kairun ]The explorer who obtained the power of nature from ancient ruins, 'Zen Kairun' has been added.Zen Kairun uses ally healing instead of basic attacks and possesses skills that buff allies or reduce enemy attack power and increase the damage they receive.The new heroes can be obtained via the Rumble Pass, which will be activated on April 1st.The exclusive e
November 12, 2024 Ban Notice
Hello, this is the Rumble Heroes Service Team.We would like to inform you of the accounts that have been restricted from use due to recent violations of our operating policy.These violations include the use of unauthorized programs, exploiting issues, adopting inappropriate nicknames, and engaging in refund abuse. These actions were identified through customer reports and monitoring by our team.For more detailed information, you can access the relevant tabs below:└ Customer Obligations, Rights,
September 6, 2024 Ban Notice
Hello, this is the Rumble Heroes Service Team.The following account has been restricted from use due to a violation of our operational policy.Users who played between  July 8, 2024., and September 6, 2024.These violations include the use of unauthorized programs, exploiting issues, adopting inappropriate nicknames, and engaging in refund abuse. These actions were identified through customer reports and monitoring by our team.For more detailed information, you can access the relevant tabs below:└
[NOTICE] Clean Campaign Implementation Notice
We are launching a Clean Campaign to promote clean and fair play. If you discover any inappropriate behavior such as the use of illegal programs or exploiting bugs, we kindly request that you report it. For the heroes who participate in this campaign, we plan to provide a small reward as appreciation. Please take note of this.Duration: July 9, 2024 (Tue) ~ July 31, 2024 (Wed) Reporting Method: Through the [Settings] - [Support] tab in-game or via the 1:1 inquiry link provided below. ➡️ Go to Cus
[Help] Call for Event Content Feedback
Dear HERO,We, the development team, greatly value the opinions of the HEROES who play Rumble Heroes.Our development team we would like to enhance the game experience through in-game events.If you have any attractive in-game event ideas that you would like to try while playing Rumble Heroes, please share them with us.[ What rewards can I get if I suggest new event ideas? ]Your event content ideas will be used for development and actual implementation.If your event content is selected, we will als