The term starting with "GPA." refers to a purchase code consisting of 17 characters. It is a unique code assigned to each purchase.

   Are you experiencing issues such as non-payment or duplicate payments after making a purchase on the Google Play Store? (Android OS)

Please provide the following information first:

• The purchased item and date
• The G-mail information used during the purchase
• GPA order number or purchase receipt attachment
• UID information (How can I check my UID? ▶)

And,  leave an inquiry for us to assist you as much as possible.  [Go to Contact Us ▶]

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※ You can check it on the Google Wallet page or in the payment receipt emails within your linked email account.