Please check the below 2 items in advance and reach out to us!  [Go to 1:1 Inquiry]

According to the internal policies of the Apple Customer Center, we are unable to provide direct assistance regarding payment cancellation at our Customer Center.

However, we are willing to check and review the appropriate refund possibilities, so make sure to come to us before proceeding with refund from the Apple.

└Related website: https://reportaproblem.apple.com

• Product name and purchase date
• Order Number and receipt (Your Apple Profile ▶ Account ▶ Purchase history )
• Make sure to write your UID information as well when you submit a ticket. (How can I check my UID? ▶)

  Apple Receipt Sample>