Hello, this is the Rumble Heroes Service Team.
The following account has been restricted from use due to a violation of our operational policy.
Users who played between August 31, 2023, and September 18, 2023.
These violations include the use of unauthorized programs, exploiting issues, adopting inappropriate nicknames, and engaging in refund abuse.
These actions were identified through customer reports and monitoring by our team.
For more detailed information, you can access the relevant tabs below:
└ Customer Obligations, Rights, and Service Sanction Policies: https://playhard.oqupie.com/portals/2109/articles/47581
└ Market Refund Process Guide: https://playhard.oqupie.com/portals/2109/articles/47289
Please be aware that further violations of our policies may result in immediate actions, such as a forced nickname change or an immediate restriction of your account, without prior notice.
※If you come across any activities that you believe violate our operational policies, we kindly request that you report them through [1:1 inquiries].
※Similarly, if you encounter any unauthorized programs or suspicious activities while using our services, please refrain from executing them and report the details through [1:1 inquiries].
We are committed to providing a pleasant gaming experience and will continue to work diligently towards that goal.
Best,
Rumble Heroes Service Team
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